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Insurance Underwriter / Operations Executive

14-11-2019 08:39:18

Job Type : Full Time

Salary: AED 2500

Key Skills : Underwriting, Computer Skills, Quotations, Telesales, Retentions, Client Engagement, Presentation Skills, Negotiation Skills, MS Office, Operations

Experience : 2 Years

Business Bay

Company Profile

Established in 1999, Goodwill Insurance Brokers LLC (GIB) is a composite insurance brokerage and financial planning company and a part of the Goodwill World Group of Companies. Goodwill Insurance caters al types of General, Health and Life insurances products. Goodwill Insurance Brokers is licensed by DED and regulated by IA and DHA

Job Description


  • Review insurance enquiries, documents, information.
  • Assess the risk and available best options from various insurance providers.
  • Liaise with insurance companies to get the best insurance terms and prepare quotes for clients.
  • Negotiate and define the specific terms/ premiums with insurance companies and clients.
  • Prepare presentation and recommend to client the best suitable options.
  • Keep detailed records of policies underwritten and policy issued.
  • Daily works with various complex software and portals.
  • Follow applicable insurance and UAE laws.


  • Accountable for successfully processing insurance policies, endorsements and claims.
  • Ensure all documents are valid, correct and are uploaded promptly.
  • Maintain documents of policies including client/company/members.
  • Develop and maintain a profitable book of business for the insurer.
  • Build and develop long-term client relationships; listen to clients and identify their needs.


  • Request renewals from Insurance providers and send to clients.
  • Assess and discuss the performance of the policy in details with the client.
  • As per discussions, advise for the renewal of the same policy or provide another option.


  • Excellent accuracy and knowledge of the company’s products and services.
  • Strong knowledge of the insurance sales/ operations process from beginning to end.
  • 2+ years’ proven insurance processing experience as Underwriter at any brokers.
  • Excellent English written, verbal communication and presentation skills to converse clearly, positively and effectively.
  • Excellent computer, MS Office and Mathematical skills.
  • Possess a high level of professionalism, assertiveness and honesty.
  • Good at analytical and attention details skills.
  • Decision-making skills - weigh cost, benefits, compare with best options to advise the client.


  • Any Bachelor’s Degree.