Customer Service Representative

20-04-2021 11:23:02

Job Type : Full Time


Salary: Unspecified

Key Skills : Customer Service, Customer Handling, Telephone Handling, Customer Support

Experience : 3 years

Dubai

Company Profile

A logistics company located in Dubai

Job Description

  • Handle customer inquiries and resolve complaints.
  • Redirect customers to the proper teams and/or departments as required.
  • Follow-up with callers on complaint.
  • Process orders and forms.
  • Maintain and update records of customer interactions/transactions.
  • Build sustainable customer relationships.
  • Provide appropriate solutions and alternatives within the time limits.
  • Adhere to all communication procedures, guidelines and policies.

Requirements

  • Minimum 3 years of experience.
  • Excellent communication and problem-solving skills.
  • Filipina candidates can only apply.

Qualifications

  • Bachelor's Degree in any field.